Seriously. So today’s saga ends with me giving up on my relatively-new Windows 10—based laptop as just a lost cause. Since around November, it’s had its microprocessor firmly stuffed up its I/O port.
The symptoms began about the same time. The Mail app just failed to sync: no new email.
Further troubleshooting suggested that the wi-fi adapter wasn’t consistently connecting to my own zone and not that of one of my neighbors. Tracking down the correct settings allowed me to definitely not connect to that other zone. Although that worked, still no resolution of the problem.
I thought updating might help. Unfortunately, Windows Update thought that it wasn’t connected to the Internet so I couldn’t update. I could browse the Internet with my browser but it just didn’t think that I was connected to the Internet.
I tried using only the wi-fi. I tried using only an Ethernet connection. Same result.
I tried opening an administrative MS-DOS console and entering a variety of terse commands in an effort to clear my DNS cache, reset my IP adapter’s DHCP lease, reset the WINS catalog, you-name-it.
I tried rebooting. Oh yeah, I rebooted the fuck out of that thing. Still, no-go.
I wanted to adjust the network’s location so that instead of thinking that I’m in a public space, it would know that I’m in a private place. But since it thinks I’m not connected, you can’t do that.
It turns out that I’m not the only one experiencing this. Almost 70,000 viewers on one Microsoft help page alone and thousands of participants in the discussion. Keep in mind that a subset of the users think that this is an email problem, another just-as-large collection of users think that their Windows Update has a problem, another several thousand think that they have a Firewall problem, another several thousand think that they have an Ethernet adapter problem…, (you get the point).
It looks to me like Microsoft has painted themselves into a corner. If Windows Update now doesn’t function, then you can’t easily push out a fix. You then have to rely upon the millions of users to ask you for help.
Fortunately, it hit upon me how I could fix the problem which I now share with you.
Now that I’ve formatted the HP laptop with Ubuntu 16.04 LTS, I’ve been able to spin up a virtual machine and run Windows 10 Pro in it… and it doesn’t have the aforementioned bug. Read more